December 2006


Almost everyone in Library Development Services use NetFlix Services for watching movies at home. We love the convenience of selecting a list of movies online, receiving a new movies when you return watched films and having no fines. Another feature that we like is a profile is developed for us that recommends other similar titles. You have probably seen that feature in Amazon.com after ordering books, etc. It is fun to look at the recommendation and sometimes I select items from that list. Finally, you can have friends on NetFlix recommend movies that you might like. It is all so easy.

Techessence.info blog has written an article using NetFlix as a model that libraries might want to consider. The blog takes a look at a number of customer service issues that you might want to read and think about. What is your take on public libraries offering services that are more similar to NetFlix and Amazon.com?

Hi, all!

You may notice that we’ve made some navigational changes to the blog. A list of available pages has been added to the sidebar, and we’ve added individual pages for each of the TechTracks classes. We realized that one page would be entirely too long if we put all the information we want to for each topic, so several seemed appropriate. As we create the class content, you’ll find presentation slides, useful links, answers for frequently asked questions, and just about anything else we can find on the Library 2.0 movement.

We’ve truly enjoyed seeing so many of you begin your own 2.0 services. We’ve been able to add several libraries and librarians to our SC Library Blogs page, seen Flickr accounts popping up for a couple of public libraries, and seen the beginnings of instant messaging for reference and professional communications. Very exciting stuff!

Please keep in touch as you explore the 2.0 world, and share what you’ve found.

Felicia

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