Almost everyone in Library Development Services use NetFlix Services for watching movies at home. We love the convenience of selecting a list of movies online, receiving a new movies when you return watched films and having no fines. Another feature that we like is a profile is developed for us that recommends other similar titles. You have probably seen that feature in Amazon.com after ordering books, etc. It is fun to look at the recommendation and sometimes I select items from that list. Finally, you can have friends on NetFlix recommend movies that you might like. It is all so easy.

Techessence.info blog has written an article using NetFlix as a model that libraries might want to consider. The blog takes a look at a number of customer service issues that you might want to read and think about. What is your take on public libraries offering services that are more similar to NetFlix and Amazon.com?