Helene Blowers has a great post over on LibraryBytes (the blog formerly known as PLCMC Library TechBytes) on Learning 2.0 and best practices.  My favorite insights cover focusing on discovery, radical trust, encouraging staff to work together, and remembering that it isn’t about doing it RIGHT.  Great stuff.  Read her entire post at http://www.librarybytes.com/2006/11/nine-seven-best-practices-on-learning.html